The role that we're holding for you:

The Associate Support Engineer is a very challenging and demanding role designed for college graduates who want to develop a service career in Unified Communication industry. This position is an entry level graduate position within Deltapath and has a specific career path within our services organization (Position can lead to support engineer, technical team lead, system/field engineer, development, consulting & training experts, project and engagement manager, service manager etc).
You will be part of our world class support team working on tier 1 and 2 tickets coming via phone, web, and e-mail email from our partner's and customer's engineers, perform proactive monitoring of customer production sites and carry out schedule maintenance and upgrades. You will also be involved in onsite/remote professional and field services activities such as system planning, deployment and training. Occasionally, you will be expected to perform emergency support during non office hours.

Critical Skills & Experience:

Who should apply?

If you have proven ability to work as a member of a small team with an aggressive schedule, are able to demonstrate good judgment with respect to the interest of the company, time management, customer satisfaction, and you possess the technical skills defined, we welcome your application. Please note that fluency in the English language, as well as excellent communications and interpersonal skills are essential to the success of the applicant.

What are we offering you?

At Deltapath, we offer you a competitive salary and benefit package including medical insurances and year-end performance bonus.

To apply for this position, please send your resume and cover letter to hireme@deltapath.com with "Associate Support Engineer - Professional Services" in the subject line.