Home > About Us > Terms And Conditions

Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, postal or physical address or other contact information, occupation, industry or other information needed to answer a request, to better provide information and services or to comply with various national, state, provincial or local governmental reporting requirements.

Deltapath may collect personal information as described below. In each case, we only collect personal information that we believe to be relevant and required to provide an individual with requested information and services and/or to conduct our business.

By way of example, we may collect personal information for the purposes set forth below:

• Viewing of product demonstrations
• Accessing of whitepapers
• Participation in marketing promotions
• Participation in seminars, training courses or events
• Career opportunities
• User surveys
• Use of "Support Ticket" page
• Use of "Call me now" function
• Secured Partner sites
• Registration of products
• Direct marketing by Deltapath
• Responding to an inquiry
• Providing technical support or consulting services

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
  
  

In addition, when accessing certain documents or services on our website or during other marketing activities, visitors may be asked to provide certain information, such as how they can be contacted, where they work, and what they do. We may also track non-personal information about the web pages and content accessed by visitors at the Deltapath website and the number of times such content is accessed by a visitor. Deltapath collects this non-personal information in an effort to better meet the needs of visitors to its website to answer questions, and to improve delivery of information and services to visitors of the website.

Also, in the course of performing services for customers, Deltapath may be provided access to a customer's networks or systems, and in rare cases, may be able to view or receive portions of personal information of customer's clients. Deltapath does not and will not use this information, and if indirectly collected as part of the performance of services, all such information is safeguarded in accordance with this Policy.

When personal information is collected, we typically inform the individual at the point of collection or upon our first communication to the individual the purpose for the collection and where appropriate, allow the individual to elect whether to provide the information to Deltapath and/or specify how we can use such personal information.

Deltapath provides individuals who elect to receive electronic or other communications the ability to "opt-out" of those communications by sending us a notice to unsubscribe. Deltapath respects your wishes and will discontinue communicating with individuals who have requested not to receive email or other communications from Deltapath. This means we assume an individual has given us consent to collect and use his/her personal information in accordance with this Policy unless the individual has taken affirmative action to indicate that he/she does not consent, for instance by clicking or checking the appropriate option or box at the point of collection. In some cases, when applicable, Deltapath will provide an individual with the opportunity to "opt-in." This means that we will require affirmative action from the individual to indicate his/her consent before we use personal information for purposes other than the purpose for which the personal information was submitted.

If an individual chooses to provide Deltapath with personal information, the personal information will be used solely by and transferred only to Deltapath, its offices and subsidiaries around the world, its resellers and distributors and service providers, which are those companies contracted by Deltapath to deliver requested information and services. We may also transfer personal information across borders and from the individual's country or jurisdictions to Deltapath's offices and subsidiaries, its resellers and distributors and service providers around the world. All such entities are governed by this Policy or are bound by appropriate confidentiality agreements.

An individual's personal information is typically not shared outside Deltapath without permission, except under conditions explained below. Deltapath may send personal information to other service provider companies under any of the following circumstances:

• when we have an individual's consent to share the information;
• if sharing an individual's information is necessary to provide a product or service that is requested (If personal information is shared with third parties we will only provide the information they need to deliver the service. Also, such companies are prohibited from using such personal information for any other purpose);
• as part of a joint sales promotion or to pass sales leads to one of our distribution partners; and
• to keep an individual up to date on the latest product announcements, product updates, special offers or other information we think he/she would like to hear about either from us or from our service providers (unless the individual has opted out of these types of communications).
  
  

We will also disclose personal information if required or permitted to do so by law, or in urgent circumstances, to protect personal safety, the public or our websites.

Deltapath safeguards the security of the personal information and other data provided to us with physical, electronic and managerial procedures. Inside Deltapath, data is stored in secure and controlled servers with limited access. Your information may be stored and processed in Hong Kong Special Administrative Region of People’s Republic of China or any other country where Deltapath, its subsidiaries or service providers are located. While we strive to protect personal information, we cannot ensure the security of the personal information provided to us. We urge individuals to protect their personal information when using the Internet by, for example, changing passwords often, using a combination of letters and numbers and making sure to use a secure browser.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Two types of cookies may be used on this website: session cookies (which are temporary cookies that remain in the cookie file of your browser until you leave the site) and persistent cookies (which remain in the cookie file of your browser for much longer, though how long will depend on the lifetime of the specific cookie).

You have the ability to accept or decline cookies by modifying the settings in your browser, as well as delete any cookies that have been installed in the cookie folder of your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled/deleted. If you do not know how to disable or delete cookies for the browser you are using, you should select 'cookies' in the Help function of your browser to get more information.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

You may choose to restrict the collection or use of your personal information in the following ways:

 

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at privacy@deltapath.com.
  
  

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

 

Deltapath encourages all individuals who provide personal information to Deltapath to keep their personal information accurate and up to date. Personal information may in many cases be updated by an individual online. Individuals may also request access to their personal information by sending an email to privacy@deltpath.com.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible at:

Deltapath Commerce And Technology Limited
Room 1203-1206, 12/F, Delta House, 3 On Yiu Street
Sha Tin, N.T., Hong Kong
Phone: +852.36789999
Email: privacy@deltapath.com

We will promptly correct any information found to be incorrect.

 

 

 

 

Have Deltapath Call Me Now!

Fill in your name and phone number, we will call you immedately.