Home > Services > Certification and Training
Certification and Training

Deltapath requires its authorized partners to have presales consultants and support engineers to go through a set of certifications in order to be certified.


Deltapath Certified UC Consultants
Required Courses (DUC101, DUC105)


Deltapath Certified UC Professional
Required Courses (DUC101, DUC105, DUC201)

Introductory to Voice over IP and Data Convergence (DUC101)
Prerequisites: Basic networking and telephony knowledge
Course Objectives:

  • Quick overview of legacy telephony networks and PBX
  • Look into the purpose of converging voice and data under one network
  • Advantages of moving from legacy telecommunications network to IP network
  • Typical setup of a Voice over IP network
  • Networking Concepts

Elements of Unified Communications (DUC105)

Prerequisites: DUC101
Course Objectives:

  • Introductory to Unified Communications setup
  • How to bring out the best of frSIP® UC Platform in various business environments and verticals.
  • Review of killer features in frSIP®
  • Understanding each frSIP® core functionalities and optional modules
  • Selecting the correct configuration of frSIP® for your customer
  • Demonstration techniques to customers
  • Typical FAQ during demonstration
Implementing, Maintaining, and Supporting frSIP® Unified Communication Platform (DUC201)

Prerequisites: DUC101, DUC105
Course Objectives:

  • Networking Concepts of QoS, VLAN, Firewall, DHCP, TFTP, FTP, SIP
  • Analyzing business problems and gathering requirements
  • System Design
  • Typical project management obstacles in a UC deployment
  • Installing and configuring your frSIP® for the first time
  • Typical setup procedures
  • Installing and configuring PSTN circuits
  • Deploying IP Phones
  • Building your frSIP® cluster
  • Common Mistakes and Problems
  • Troubleshooting Techniques
  • Backup and Recovery
  • Submitting a feature request
  • Submitting a trouble ticket

Customized End User Training and Administrator Training are also available for Deltapath customers. Please contact your Deltapath representative for fees and schedule.

Have Deltapath Call Me Now!
Fill in your name and phone number, we will call you immedately.
Your Name:
Email:
Country:
Phone no.:
(Do not put any leading zero)