Boom Securities
Boom Securities is the first company in Asia Pacific to offer Internet stock trading service.  Boom was originally using a Nortel Meridian legacy PBX with a third party call recording system.  Boom replaced its legacy PBX with Deltapath’s frSIP® PBX to save on maintenance cost. 

“With Deltapath’s frSIP® PBX, most of the regular administration can be handled easily by our in-house staff instantly without having to wait for vendors.  We used to pay $60K HKD annually to maintain our legacy PBX.  By moving IP, we have saved at least 50% in maintenance cost annually,” said Francis Pintos, IT Director of Boom Securities.    

Apart from cost savings, call recording is one of the most important features that is fully utilized by Boom.  “As a financial institution, every incoming and outgoing call on our dealing hotline must be recorded, indexed, and stored in a secure location for future retrieval. Deltapath’s frSIP® call recording module does exactly that,” said Pintos. 

As the IT Director, Pintos also had to make sure all his trading applications and databases up and running 24 hours a day, seven days a week.  One additional feature for Boom was the ability to easily integrate with its monitoring system.  “Now whenever there is an alert from Big Brother, it is automatically forwarded to our phone system.  Our engineer on duty will then receive a phone call with the details of the outage in a recorded message,” Pintos continued.   With such integration flexibility, frSIP® is more than just a phone system!

For more information about Boom Securities, please visit www.boom.com.hk