End of Life (EOL) and Upgrades
Products are part of a lifecycle and await the day they are either labeled end-of-life or targeted for an upgrade. Your endpoints and CUCM are not immune to this reality.
The typical recommendation for products at the end of their lifecycle is to rip and replace them. Ripping out and replacing endpoints can be costly and unaffordable for many companies, especially if many of your endpoints are end of life. Upgrading your CUCM can also be expensive, but on the flipside, doing nothing can put your system and business at considerable risk. Maintenance and reliability risks coupled with no security fixes or critical bug resolution can spell disaster for a company. Similarly, new endpoints may not be backwards compatible so they will not work with your current CUCM version and applications may not be compatible with your version.
Questions to Consider
1. If your endpoints are operating without any issues and are meeting your business needs, do you want to dispose of them?
2. If the latest CUCM upgrade falls short of what other systems are offering for the same price, would you settle?
Explore a Different Road
Deltapath differentiates itself from other UC companies by making your business investments work longer because that’s what your company deserves. We support end of life models up to the latest endpoints.
For example, when you upgrade to Cisco Unified Communications Manager, release 14, you will not be able to use the following phone models:
|EOL Cisco Phone Models With Release 14|
With release 14, you will also not be able to use any of the EOL phone models announced in Release 12.0(x) and Release 11.5(x).
|Release||EOL Cisco Phone Models|
Deltapath supports over 50% of the Cisco phone models that are end of life in releases 14, 12.0x, and 11.5x. In addition, the nucleus of Deltapath’s UC platform is interoperability. That means our unified communication platform allows different brands of endpoints such as Cisco, Avaya, and other brands to coexist and work with each other seamlessly.
Super Charge Your Solutions
with Dolby Voice
Deltapath is the first UC company to partner with Dolby, a company who has been impacting the world with its audio solutions for years. Dolby Voice is integrated in our end-to-end solution from our desktop to our mobile app. Your customers can experience stunning audio quality on their calls as background noise is suppressed and each person on the call is heard from a distinct virtual location to ensure no ones’ voice overlaps in a conference call. In addition, Dolby Voice comes with full room pickup so everyone who speaks is heard.
Deltapath Mobile App
Deltapath’s mobile app not only comes equipped with Dolby Voice.
Send text messages, videos, and images
Enjoy audio calls or turn on video for a more interactive conversation
Invite and initiate an audio conference call and control the participation level of each person on the call right from your app
Pickup calls for your colleagues while they are away
When someone calls your work extension, all your smart devices ring to ensure you never miss a call again.
Value Added Services
The Deltapath’s UC platform comes with many add-on services to complement your core services and help you improve the benefits you offer customers and employees. Here are some of our popular value-added services:
Cinch, Deltapath’s inbound contact center allows agents to fulfill a variety of services and improve customer satisfaction.
Proactive Engagement, Deltapath’s outbound contact center allow agents to work on one or multiple campaigns that play a key role in lead generation, sales, subscriptions, feedback surveys, debt collection and more.
Push-to-Talk is an additional communication channel that offers instant connectivity to one person or a group of people.
Salesforce.com integration allows companies to create more engaging customer and employee experiences that can give you an advantage over competitors.
Service Provider grade Call Billing allows you to optimize revenue and manage your telephone services.
Serviced Office provides robust tools designed to help companies manage their serviced offices.