Universal Connector Cloud Bridge

Your Toolbox to Translate and
Transcode Between All Communication Protocols

What Is It?

The Universal Connector Cloud Bridge helps

  • Seamlessly integrate different communication platforms
  • Provide video customer service right from your website
  • Offer a secure and simple way for customers to call your video infrastructure using just a web browser
  • Protect your investment by enabling your existing H.323 or SIP video conferencing endpoints to call into Microsoft Teams and Google Meet
  • Extend the lifespan of legacy H.323 endpoints and infrastructure with our SIP to H.323 transcoding and translation gateway feature

How Does It Work?

Different communication systems often operate on different protocols creating incompatibilities that isolate each platform. The Universal Connector Cloud Bridge solves these incompatibilities by acting as a translator in the cloud to ensure different communication modalities interact.

Figure 1: H.323 open standard endpoints calling to a SIP destination, Google Meet, Microsoft Teams, and SFB

Figure 2: SIP open standard endpoints calling to a H.323 destination, Google Meet, Microsoft Teams, and SFB

Figure 3: Web browser calling to a SIP destination and H.323 destination