Deploying Unified Communications Solutions becomes easy by means of using Deltapath Remote Deployment Services (RDS).

Deltapath Remote Deployment Service (RDS) is designed for organizations with their own world-class IT team yet requires manufacturer’s support to install the UC core and phones remotely. This service is targeted at IT teams who already have previous experience in deploying VoIP, PBX, or Unified Communication platforms. Under this service, customer can enjoy direct manufacturer’s assistance while minimizing cost by having its own professionals to manage all the physical parts of the install.

Prerequisite to subscribe remote deployment services

  • Previous experience in rolling out VoIP, IP Telephony, or UC related systems internally.
  • On site technical professionals to conduct rack mounting, phone distribution, and managing connectivity between various UC and networking devices.
  • Able to converse in one of the following languages: English, Cantonese, Mandarin, Japanese
  • Expertise in managing your own network and performing analysis and diagnostics prior to UC implementation.

Scope of Service
This service is delivered in 3 phases:

System Goes Live
During this phase, all user requirements are gathered in particular:

  • Customer’s IT team installs the phones and validates basic functionalities. Deltapath engineer on standby over the phone to troubleshoot any last minute problems
Configuration and Testing
  • Customer’s IT team physically installs the frSIP UC appliances and gateways and assigns IP address.
  • Customer provides Deltapath with the phones’ serial numbers, user list, dial plan, to configure the boxes remotely
  • Customer’s IT team validate the new system and begin acceptance testing.
Design and Validation
During this phase, all user requirements are gathered in particular:

  • What do the users need? What problems do they face today in the current system?
  • How is the system best utilized to satisfy the users’ requirements?