Telehealth is defined as the delivery of health services remotely through telecommunication technologies. Desktop devices such as laptops and mobile devices such as smartphones and tablets have played an integral part in increasing reach and access to healthcare. Telehealth is making access to residents in nursing homes and other assisted living facilities increasingly easy, especially during the Covid-19 pandemic.
Where telehealth was first primarily an audio or video event between a doctor and patient, it is evolving rapidly to encompass more such as wearable devices that doctors can monitor remotely. Telehealth solutions are also making doctor-to-doctor reach and collaboration more accessible, especially when coordinating care with specialists.
Deltapath’s telehealth solution not only helps care teams increase quality of care remotely, but it also removes the technology hurdles many providers and patients are facing.
Your patients can join a video meeting from a browser on the device they are most comfortable using, whether it is a smartphone or a laptop. Patients only need to click or tap a button to enter a virtual appointment with their doctor.
For some time now, doctors and nurses have been tasked with troubleshooting their patients’ technology and device issues during telehealth appointments, creating new challenges.
Place Deltapath’s video contact center into service to help patients with technology issues and unburden your care team and help them redirect their attention to caring for their patients.
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Patients can get assistance before an appointment with a click-to-call button on your website. The care team can also use the button if they encounter problems during an active appointment.
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