Gain A Competitive Advantage

Deltapath’s Best Unified Communications Technologies In A Nutshell. Plus, Discover What Is Frequently Purchased Together.

Most Popular Unified Communications Technologies

Deltapath UC Platform

The Deltapath UC Platform is Deltapath’s flagship product offering centralized communication solutions to small and midsize businesses and enterprises. It is also the building block for many other Deltapath products and services that focus on creating new revenue branches for companies and improving management, productivity, customer experience, and collaboration.

The Deltapath UC Platform is a prerequisite for all add-on modules except Noise Cancellation Gateway, Deltapath Teams Audio Gateway, Deltapath Connector, and Service Provider Edition.

Free Products and Services
With The Purchase Of Deltapath UC

1

Deltapath Mobile

Deltapath Mobile is an audio/video enterprise mobility solution that transforms smart devices into business phones.

It is free with the purchase of Deltapath UC and is available to iPhone and Android users. Learn more about Deltapath Mobile.

2

Deltapath Engage

Deltapath Engage is an audio/video collaboration softphone that allows users to work anywhere.

It is free with the purchase of Deltapath UC and is available to Windows and Mac users. Learn more about Deltapath Engage.

3

Deltapath Switchboard and Web Portal

Users and administrators access a comprehensive toolkit from a web browser or desktop. Users can update personal settings, passwords, and more in one convenient place. 

In addition, administrators and other IT staff can configure and maintain their infrastructure systems, including running reports and adding users and equipment.

01

Omnichannel Contact Center Inbound Module

Deltapath Omnichannel Contact Center offers video-ready inbound calling. Companies use contact centers to fulfill a variety of services and to improve customer experience. With a contact center, companies can grow and scale their business by being always available. Learn more about Deltapath Omnichannel Contact Center and Video Contact Center.

Frequently added to:

02

Proactive Engagement Contact Center Module

The outbound contact center module helps you reach out to customers and prospects to increase sales and revenue, obtain customer feedback, track vital metrics, and more. Learn more about Proactive Engagement Contact Center. 

Frequently added to:

03

Deltapath Acute Hospital Communications & Nurse Call Module

Deltapath Acute consolidates healthcare data into an app, so healthcare staff instantly access medical data. Plus, communication between care teams is more accessible and more efficient with different modes of communication, from instant messaging to video calls. Learn more about Deltapath Acute.

Frequently added to:

04

Serviced Office Operator Module

Serviced Office Operators and Answering Service Providers can use this module to support their operations.  Help your customers deliver the best customer experience when their customers and prospects call them. Build better relationships and run a more productive business with a dependable receptionist toolkit.

Frequently added to:

05

Call Billing Module

Telephone costs are one of the most significant expenses for businesses. Gain visibility of all telephone activity and improve cost management while you define your rate structure, create billing accounts, generate reports, and prevent abuse with PIN control. From hotels to serviced office providers, every company can benefit from having a call billing solution.

Frequently added to:

06

Enterprise Secure Instant Messaging Module

Add another communication channel with instant messaging (IM) and securely exchange messages, multimedia attachments, and audio recordings with one person or a group of people. Instant messaging drives enterprise collaboration and addresses customers’ needs faster when others get involved. Deploy solutions that centrally store messages on a server and manage records to ensure you meet compliance guidelines.

Frequently added to:

07

Push-To-Talk Module

Add push-to-talk and eliminate the need for employees to carry additional devices such as a two-way radio. Push-to-Talk is ideal in time-sensitive and critical situations because you connect with others instantly. You never have to schedule a meeting or wait for participants to join. Conversations are broadcast immediately over a smart device and supported Polycom / Poly devices.

Frequently added to:

08

Intelligent IVR Module

The Intelligent Interactive Voice Response (IVR) module ensures customizable routing procedures are in place to get customers to the correct information or agent using voice spoken input or a telephone keypad. Handle more calls with an IVR. Customers can complete tasks on their own, like accessing their account balance, or they can use voice prompts to access the right agent for assistance.

Frequently added to:

09

Video & Voice Conversation Recording & Digital Recorder Module

The module is ideal for businesses where compliance recording is a necessary process. For example, validate customer’s consent to be recorded, carry out financial transactions, access personal data, and more.

Frequently added to:

10

Salesforce.com Connector

Already a Salesforce customer? Leverage your investment by integrating Salesforce with the Deltapath UC Platform to achieve an integrated view of your sales, marketing campaigns, customer service communication, and more. Users work smarter when they have the caller’s information + account + opportunities + cases on their screen before they even answer a call.

Frequently added to:

11

Alarm Relay & Incident Dispatch System Module

Keeps team members connected and informed about important information and unfolding events. Notifications are sent at specific intervals to every team member’s smart device until a member acknowledges and takes responsibility for resolving the alarm or incident. As a result, experience an improvement in response and resolution time to events.

Frequently added to:

12

Alarm Notification & Escalation Module

When critical systems fail, urgent attention is required. Ensure a faster resolution and more effective response times by team members. Team members receive phone calls and notifications. Until the incident is acknowledged by someone answering the phone, the system will keep dialing the people on the contact list. 

Frequently added to:

Noise Cancellation Gateway

Improve customer experience, sales, productivity, and communication by ensuring customers, prospects, and employees can hear and be heard on calls, when using an Interactive Voice Response (IVR) system, or a voice assistant like Siri or Alexa by eliminating background noise. Also, if you are fueling your artificial intelligence work with voice data, ensure background noise is not interfering with the integrity of your data. Learn more about the Noise Cancellation Gateway

Frequently added to:

Save time and money with our white labeling service. We package and sell our products to companies under their brand and logo.

Frequently added to:

hONG KONG
ANYWHERE NUMBER

Make and Receive Calls To/From
Hong Kong No Matter Where You Are