Do you want to avoid challenges tracking and managing call usage, experiencing financial losses, and dealing with inaccurate billing? Look no further. We have the perfect solution for you.
Deltapath offers a comprehensive call accounting solution that caters to the needs of organizations ranging from large enterprises to service providers. Our solution is designed to provide:
1. Tariff Plans: Take control of telephone usage by creating different tariff plans that govern the types of calls each person or department can make.
2. Cost Routing (LCR): This technique reduces the cost of routing calls. You can utilize LCR to select the least expensive call route by leveraging multiple telecom providers. LCR saves money and attracts and retains customers by offering them more affordable and competitive rates.
3. Built-in Intelligence: When high call volume causes system congestion and call failures, our call accounting solution possesses built-in intelligence to seamlessly failover to the next cheapest provider without disconnecting the call.
4. PIN: Provide users with a personal identification number (PIN) to track and record call usage and expenses for each user or department. Additionally, PINs add an extra layer of security to deter the misuse of company phones.
5. Configurable: A key advantage of our call accounting solution is that you can tailor the system to meet the specific needs of your business, increase cost savings, and support the monetization of telephone services.
6. Prepaid and Postpaid Options: Give your customers a postpaid or a prepaid option. Pre-paid customers make payments in advance before using the service while postpaid customers are typically billed at the end of the month.
A call accounting solution can be a lifesaver for serviced office providers, coworking operators, or businesses in the hospitality industry. It grants you the visibility and ability to quickly capture your guests or customers’ telephone usage, generating accurate and itemized statements. As a result, customers leave your premises satisfied with exceptional customer service.
Furthermore, a call accounting solution provides valuable insights into the usage patterns of your guests or customers. This information empowers you to optimize your phone systems and deliver superior services. Overall, these insights enhance your operational efficiency and provide a competitive advantage by delivering an exceptional experience to your customers.
If your customers must comply with the latest industry standards and regulations, our call accounting solution is the ideal tool to facilitate compliance.
Lastly, businesses can generate additional revenue by implementing charging schemes while providing valuable phone services to their guests and tenants. Rather than relying solely on telecom providers’ rates, you can add surcharges to those rates, therefore boosting your revenue streams.