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Click to Call WebRTC

Offer Customers Real-Time Audio and Video Communication From Your Website

Are you tired of struggling with outdated communication methods that hinder your customer support efforts? Experience a transformative solution that revolutionizes the way you connect with your customers – Web Real-Time Communications (WebRTC). This cutting-edge web communication technology opens a new channel for seamless customer engagement through voice and video communication, all accessible directly from your website.

Eliminate your challenges. Experience

A new communication channel that elevates customer support

Introducing

Web Real-Time Communications

Seamless Integration, Effortless Communication

WebRTC brings you a hassle-free setup that requires no installation headaches or compatibility concerns. With WebRTC, communication is simplified, offering both you and your customers a smooth and intuitive experience without any technical barriers.

Powerful Applications Trust WebRTC

The true impact of WebRTC becomes apparent when you realize that powerful applications like Discord and Facebook Messenger rely on this technology to deliver enhanced communication and a superior customer experience. By adopting WebRTC, you are joining the ranks of industry leaders committed to providing top-notch service.

WebRTC is integrated across all businesses:

Here Are a Few Ways WebRTC Has Been Adopted:

Healthcare facilities worldwide use WebRTC as part of their telemedicine solutions.
Gone are the static images home buyers are used to seeing online. Today, realtors use WebRTC to give home buyers tours and answer real-time questions.
Virtual classrooms and remote learning became common household words during the pandemic. WebRTC helps remove barriers for distant learners.
WebRTC is used for surveillance. Use cases include industrial robots, healthcare monitoring, and workplace safety.

Embrace the Future of Customer Communication

Your customers’ time is important, so why not meet them where they are? According to Zippia.com, there are 4.9 billion internet users worldwide, 62% of the world’s population. By incorporating click-to-call on your website, customers can connect seamlessly with your company quickly and conveniently, saving time.

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Next Level Segmentation

Having different queues is crucial. It ensures customers are routed to the right people in your organization; those who possess the expertise and knowledge to handle specific questions and issues. Now imagine a click-to-call button, residing on different webpages on your website. Each button routes to a dedicated queue where someone specializing in the relevant product or service on your webpage is waiting to engage with customers.

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Seize Valuable Insights with Click-to-Call Analytics

A click-to-call button on different web pages streamlines customer interactions and empowers you with valuable data. Capture information about the specific web pages customers visited when they used click-to-call or even track their entire journey. This data analysis can reveal trends, help optimize web pages, and refine your products or services for even greater success.

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Personalized face-to-Face Interaction for Enhanced Support

Elevate your customer support to new heights with personalized face-to-face interaction. With WebRTC, your agents can get a holistic view of customers' issues, making it easier to provide tailored assistance and even reduce the need for technical diagnostic visits. Empower your agents with the tools to deliver exceptional service and leave a lasting impression on your customers.

Illustrated character talking with customer over the computer

Illustrated character talking with customer over the computer

Join the WebRTC Revolution Today

Don't miss out on the opportunity to transform your customer support strategy. Embrace WebRTC and empower your business with a communication solution that's built for the future. Say goodbye to communication roadblocks and hello to unparalleled customer engagement. Now imagine a click-to-call button, residing on different webpages on your website. Each button routes to a dedicated queue where someone specializing in the relevant product or service on your webpage is waiting to engage with customers.

WebRTC is subscription-based and available to all customers using the Deltapath UC platform.

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