Grow Your Business. Use Deltapath Business Text Messaging – SMS to Drive Business to Consumer (B2C) and Business to Business (B2B) Engagement

Make SMS Texting Your #1 Business Communication Channel.
Participate in One-To-One Chats or Group Chats with Customers, Prospects, and Other Businesses

Eliminate your challenges.

Experience engagement and reach with your largest audiences.

Business SMS

Life At 160 Characters Per Message

We introduce to you

Deltapath Business Texting - SMS

Image of business text messaging by Deltapath

Deltapath Business Texting – SMS offers a smarter, faster way to engage with customers, partners, and other businesses. With business text messaging, you can enhance engagement, improve workflows, and drive meaningful interactions across both B2C messaging and B2B texting scenarios.

Close the Communication Gap with an Additional Communication Channel 

Most organizations today use Enterprise Instant Messaging.
It has been a game changer fortifying communication and collaboration within businesses.

Equally important, however, is the enormous amount of communication and collaboration occurring every day outside the walls of businesses with suppliers, partners, media, customers, and prospects.

Why SMS Texting is the Best Channel for Business

SMS, or Short Message Service, is a direct, reliable, and universally accessible method of communication. As the foundation of business text messaging, SMS is supported by almost every mobile device and network, ensuring your messages reach their intended audience.

With Deltapath’s business texting app, you can: 

  • Conduct seamless B2C messaging campaigns to engage your customers with promotions, reminders, and updates.
  • Optimize B2B texting to improve collaboration and streamline workflows.
  • Simplify communication with group SMS for teams and external partners.
“Deltapath Business Texting – SMS is an extension of enterprise instant messaging that allows you to reach your most important and largest audiences”

Transforming B2C Messaging and B2B Texting  

Traditional methods like email or scheduled meetings can delay responses and limit engagement. With SMS texting, you gain a faster, more effective way to communicate.

B2C Messaging: 

  • Send service updates, appointment reminders, or personalized promotions.
  • Engage your audience instantly with a channel boasting open rates of over 98%. 

B2B Texting: 

  • Streamline communication with partners and vendors.
  • Collaborate across teams with secure and efficient group SMS messaging.

The Advantages of Deltapath Business Text Messaging

Deltapath’s cloud texting app elevates SMS by offering unparalleled flexibility and convenience. Whether you’re managing customers or business relationships or coordinating with internal teams, our platform ensures seamless communication across devices.

Key benefits include:

  • Flexibility Across Devices: Cloud texting for accessibility across devices. Start a conversation on your desktop and continue it on your mobile device with the Deltapath Mobile
  • Scalable Group Messaging: Powerful group texting app for businesses use cases. Use the group texting app for business to send updates, coordinate projects, and enhance collaboration.
  • Enhanced Brand Identity: Dedicated business phone numbers create a consistent and professional image for your business. Plus, you prevent business texting from occurring on private messaging apps where you lose control over data.

Built for Security and Control  

Protecting your business communications is our priority. Deltapath Business Texting – SMS includes: 

  • Enterprise-Grade Security: Safeguard sensitive information with features like remote data wipe.
  • Data Retention for Compliance: Access a full audit trail of messages, which is important in industries such as healthcare, finance, and government.

With Deltapath Business Texting – SMS, engage in one-to-one text messaging or group chats. Communication is immediate, and recipients are more likely to open a text message than an email because they check their phones frequently throughout the day.

Big Things Happen in Groups

Deltapath Business Texting - SMS allows businesses to create group chats and engage in a more personalized experience with others like you engage with your friends over text.  

For B2C businesses, easily share the big news with your customers. If you are a B2B business, connect everyone from your product team to your marketing team with the manufacturer you are working with and get everyone on the same page. Work more effectively and efficiently with Deltapath Business Group Texting – SMS.

Group chat is not the only highlight of Deltapath Business Texting – SMS

Why Deltapath is the Best Texting App for Business

Text From Multiple Devices

Send one-to-one and group texts from multiple devices. Begin a message on your laptop using Deltapath Switchboard and continue your conversation on the Deltapath Mobile app. 

Image of person using Deltapath Mobile virtual phone number service.

Reinforce Your Brand Identity with a Phone Number

A dedicated business phone number is an essential part of brand identity. With Deltapath’s business texting solution, you receive a unique block of phone numbers for brand consistency, ensuring customers recognize your messages instantly.  For example, company X users all receive 1-850-726-45XX.

 

Experience Full Control Over Your Data 

If your employees use private messaging channels like WhatsApp and Telegram to reach your customers, you’ve relinquished control over your data. When employees leave, you cannot remove confidential business information from their personal apps. With Deltapath Business Texting – SMS, you are always in control of company data.

Remote Wipe an Employee’s Chat History and Contacts

Business contacts and company data are easily wiped from a phone when using Deltapath Business Texting – SMS. This control is critical in protecting confidential business information.  

Retain Valuable Historical Data

Every SMS sent or received is retained, providing a complete audit trail for compliance. Accessing historical chat data allows for easy validation and quick follow-ups, improving team productivity. 

Availability

Deltapath Business Texting – SMS is available to Deltapath UCaaS customers in the US, Canada, UK, and Australia. Stay updated about availability in your country by visiting the business text messaging webpage.

 

Start Your Business Text Messaging Journey Today

Ready to transform the way you communicate? With business SMS messaging by Deltapath, you’ll unlock new opportunities to engage with customers and other businesses while optimizing  collaboration.

Contact us today to learn how Deltapath can help you take your communication strategy to the next level.