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Deltapath Business Texting – SMS offers a smarter, faster way to engage with customers, partners, and other businesses. With business text messaging, you can enhance engagement, improve workflows, and drive meaningful interactions across both B2C messaging and B2B texting scenarios.
Most organizations today use Enterprise Instant Messaging.
It has been a game changer fortifying communication and collaboration within businesses.
Equally important, however, is the enormous amount of communication and collaboration occurring every day outside the walls of businesses with suppliers, partners, media, customers, and prospects.
SMS, or Short Message Service, is a direct, reliable, and universally accessible method of communication. As the foundation of business text messaging, SMS is supported by almost every mobile device and network, ensuring your messages reach their intended audience.
With Deltapath’s business texting app, you can:
Transforming B2C Messaging and B2B Texting
Traditional methods like email or scheduled meetings can delay responses and limit engagement. With SMS texting, you gain a faster, more effective way to communicate.
B2C Messaging:
B2B Texting:
The Advantages of Deltapath Business Text Messaging
Deltapath’s cloud texting app elevates SMS by offering unparalleled flexibility and convenience. Whether you’re managing customers or business relationships or coordinating with internal teams, our platform ensures seamless communication across devices.
Key benefits include:
Built for Security and Control
Protecting your business communications is our priority. Deltapath Business Texting – SMS includes:
With Deltapath Business Texting – SMS, engage in one-to-one text messaging or group chats. Communication is immediate, and recipients are more likely to open a text message than an email because they check their phones frequently throughout the day.
For B2C businesses, easily share the big news with your customers. If you are a B2B business, connect everyone from your product team to your marketing team with the manufacturer you are working with and get everyone on the same page. Work more effectively and efficiently with Deltapath Business Group Texting – SMS.
Send one-to-one and group texts from multiple devices. Begin a message on your laptop using Deltapath Switchboard and continue your conversation on the Deltapath Mobile app.
Reinforce Your Brand Identity with a Phone Number
A dedicated business phone number is an essential part of brand identity. With Deltapath’s business texting solution, you receive a unique block of phone numbers for brand consistency, ensuring customers recognize your messages instantly. For example, company X users all receive 1-850-726-45XX.
Experience Full Control Over Your Data
If your employees use private messaging channels like WhatsApp and Telegram to reach your customers, you’ve relinquished control over your data. When employees leave, you cannot remove confidential business information from their personal apps. With Deltapath Business Texting – SMS, you are always in control of company data.
Remote Wipe an Employee’s Chat History and Contacts
Business contacts and company data are easily wiped from a phone when using Deltapath Business Texting – SMS. This control is critical in protecting confidential business information.
Retain Valuable Historical Data
Every SMS sent or received is retained, providing a complete audit trail for compliance. Accessing historical chat data allows for easy validation and quick follow-ups, improving team productivity.
Availability
Deltapath Business Texting – SMS is available to Deltapath UCaaS customers in the US, Canada, UK, and Australia. Stay updated about availability in your country by visiting the business text messaging webpage.
Ready to transform the way you communicate? With business SMS messaging by Deltapath, you’ll unlock new opportunities to engage with customers and other businesses while optimizing collaboration.
Contact us today to learn how Deltapath can help you take your communication strategy to the next level.