Care Coordination Emergency Hotline
Revolutionize hospital Service and Patient Care

Establish a direct communication channel between first responders, hospital coordinator, and doctors and nurses

Eliminate your challenges. Deliver

Improved Patient Care


Care Coordination Emergency Hotline

 The ability to coordinate care quickly and efficiently between medical personnel like paramedics and hospital staff can mean the difference between life and death. Discover a new care coordination hotline integrated with Deltapath Acute, a healthcare app. The groundbreaking solution streamlines patient care from the time first responders arrive on the scene until the patient is safely admitted to the hospital.

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What is Care Coordination?

Care coordination is the deliberate organization of patient care activities between two or more participants to facilitate the appropriate delivery of health care services and the effective care of a patient.

Who Is A First Responder?

First responders are trained professionals who are the first to arrive and help at the scene of emergencies. They include firefighters, police officers, emergency medical technicians (EMTs), and paramedics. Their primary role is to assess the situation, provide immediate medical care if needed, ensure public safety, and mitigate further risks. For example, firefighters extinguish fires, police officers maintain law and order, and EMTs provide medical treatment and transport to hospitals. First responders are crucial in saving lives and stabilizing situations during emergencies.

The Care Coordination Hotline Solution

Dedicated Communication Channel

The revolutionary healthcare hotline establishes a transparent and efficient communication channel between first responders, such as Emergency Medical Technicians (EMTs), and hospitals. Hence, treatment protocols start earlier at the ambulance level.

Real-Time Communication and Coordination

The emergency hotline is used by first responders to communicate with hospitals in real time, enabling a seamless flow of information that significantly improves patient care. First responders provide real-time updates on a patient's condition, administered medication, and more, prompting immediate collaboration to streamline the patient's assessment process upon arrival.

Discover How the Care Coordination Hotline Works

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1. Hotline Call

First responders such as paramedics initiate a call to the hotline to check if the hospital can accept the patient and begin care coordination for the patient's arrival. On-call medical professionals, including nurses and doctors, operate the hotline.

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2. Group Call Setup

Once a call is answered, it stops ringing for the initial responder but continues to ring for other individuals in the call group. The nurses and doctors can accept or reject the call. If they take the call, they join an audio conference with a first responder and other medical personnel.

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3. Simultaneous Communication

This process allows multiple medical professionals to join the call, facilitating simultaneous communication and collaboration with the goal of patient care coordination. The team can prepare the operating room, assemble the necessary staff, and receive vital patient information from the ambulance attendant in real-time.

Benefits Of The Hotline

The hotline offers several significant benefits that enhance emergency medical services and patient care:

Improved Care Coordination: Real-time collaboration among various providers, specialists, and services ensures that patients receive the appropriate level of care promptly.

Enhanced Workflow: By streamlining communication and coordination, the hotline improves workflow efficiency, reducing delays in patient care.

Improved Patient Outcome: Faster response times and better-prepared hospital staff lead to improved patient outcomes, saving lives and improving the overall quality of care.

The Care Coordination Hotline revolutionizes patient care in healthcare facilities such as hospitals. By providing a robust communication channel that connects first responders such as ambulance technicians with hospital staff in real-time, patients receive critical care promptly, eliminating unnecessary delays. This cutting-edge healthcare service underscores an unwavering commitment to saving lives through enhanced coordination and streamlined processes.


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