Hard on the heels of this quest is customer experience, becoming the primary source of competitive differentiation for companies.
Cinch contact center is a modernized contact center that is video ready, taking customer experience to a new level. Our customer-centric solution is not a cookie-cutter solution because one size does not fit all. Cinch offers businesses inbound calling, outbound calling, or both. Equally important, Cinch contact center offers agent and supervisor optimization tools to maximize success on the job. Get Cinch on premise or get it delivered virtually for the cloud.