Newsroom
How To Run Your Call Center Smarter By David Liu Today, companies of all sizes, from all industries are embarking on their digital transformation journeys. The evolving digital landscape provides endless opportunities for organizations to improve their efficiency, productivity, and performance levels through new processes and innovations. A large part of many digital…
6 important steps businesses can take tomonitor and support mobile workers By Danielle Sabrina Keeping team members connected to tools, resources, and information in a virtual work environment is of course, essential for success, but without the tools and your virtual environment can easily fall apart or become too overwhelming to manage. Maintaining…
Unified Communications Will Make Your Remote Workforce More Productive By Ejiofor Francis The trending collaborative approach can bridge the gap between you and your off-site team. Executive and IT leaders for businesses of all sizes are enthusiastic about the deployment of UCaaS, citing it as the preferred method of adopting budget-friendly communications solutions…
Humanity’s Future and Mobile Technology. By Michael Usiagwu, Digital Marketing PR, Entrepreneur Mobile Technology is Shaping Humanity’s Future: Using Mobile Technology in Emergency Conditions Mobile technology also has a significant role to play when it comes to managing emergencies. For years, we’ve relied on smartphones to ensure that we can access the help that…
What to Look for When Investing in a Unified Communications Vendor By Adam Torkildson Find a Company that’s Dialed into Digital Transformation Cloud solutions for UC can ensure that your organization has what it takes to leverage all the benefits of a cloud-focused strategy for day-to-day conversations. On the cloud, you don’t need to…
How technology is revolutionizingorganization communication By MICHAEL USIAGWU Technology is revolutionizing everything now in ways that were never before imagined. Armed with technology, human beings march like an army, charting new courses in history. Digital technology, artificial intelligence and machine learning, automation, the Internet of Things, Mixed Reality, etc. are some of the advances…
What’s Driving The UC Market? By David Liu The unified communications market has evolved drastically in recent years. Collaboration has arrived as a crucial consideration for back-end connections, while businesses of all sizes struggle to serve their customers with exceptional front-end experiences. Vendors are beginning to explore the advantages of the cloud for delivering…
The CEO and Editor of TMCNet, Rich Tehrani, had an exclusive interview with Deltapath’s CEO and Founder, David Liu, to learn how the collaboration has gone between Deltapath and Dolby Voice. Earlier this year, Deltapath announced a relationship with Dobly Voice. “A decade ago, Deltapath was one of the first in the industry to bring…
As the world continues to move towards the future workplace, we’ve seen a shift in the way that we communicate. In an environment defined by remote working, mobile employees, and diverse offices, a disjointed and complicated communication stack is no longer manageable. Companies need something agile, aligned, and ready to scale at a moment’s notice….
David Liu, Founder and CEO at Deltapath This week’s Ask the Expert is with David Liu, who is Founder and CEO at Deltapath. Deltapath is a leading unified communications technology company driving business collaboration. In his role, David oversees the company’s vision, strategy, and growth. As well as this, David is responsible for spearheading their technical strategy. What’s more,…
Guest Blog for UC Today by David Liu, Founder, and CEO of Deltapath Measuring customer experience (CX) simply seems like the best course of action and the “right thing to do” as a follow-up with valued customers. Everyone wants to know what pleases customers and what drives them to remain loyal to a brand. Consider…
Now we’re seeing a next wave of innovation aimed at improving the meeting experience for employees outside the office. Background Noise Be Gone On the audio side, for example, I recently wrote about the speakerphone Yamaha Unified Communications is developing for masking background noise in open workspaces. Among other capabilities, this phone will feature far field noise…
Host Jonathan Blackwood speaks with David Liu, CEO of Deltapath, about how technology is transforming to help organizations and employees – from baby boomers to millennials — work smarter while staying protected. Jonathan Blackwood interviews David Liu, CEO of Deltapath, about the benefits of flexible communications technology, specifically how it applies to the different generations…
Companies today–from SMB’s to midsize and large enterprises are all on the hunt for cloud-based communication solutions. In fact, by 2021, 90% of companies will no longer need to purchase premises-based UC infrastructure–because future-focused UC companies will be far ahead in terms of function, portals, analytics, and adaptability. However, if IT leaders don’t choose carefully…
In the quest to improve productivity and increase revenue, companies all across the world are turning to contact centers to fulfill a variety of services. Hard on the heels of this quest, is customer experience, which is quickly becoming the main source of competitive differentiation. At Deltapath, we are ready to help you compete. We…
Video conferencing is fast becoming the standard for companies today, but let’s not put audio on the back-burner yet. After all, without pristine audio, communication is non-existent and meetings become unproductive even in video calls. Deltapath announced an agreement with Dolby Laboratories this past January to offer an end-to-end unified communications solution that fully…
