The Many Ways of Adding Voice to Microsoft Teams

With the success of omnichannel communication, many businesses wonder if telephony is needed, since customers and prospects can reach out to companies on the channel of their choice.  For example, they can reach out on a social media channel or a business’s website via live chat, chatbots, and other means. The truth is telephone communication […]

TMCnet: Fast Food Gets an Upgrade Thanks To Deltapath

For those of in IT and communications, well, if you are like us, anyway, you wonder about things like why do the speakers at drive-through restaurants and trains sound so awful. Actually, this seems to be a problem everyone wonders about. At least that’s what comes to mind when we watch this scene from the Charlie’s Angels […]

Internet Telephony: Carl’s Jr Streamlines Process Management with a Flexible Unified Communications Solution

Headquartered in Franklin, Tennessee, CKE is the parent company of Hardee’s, Carl’s Jr., Red Burrito, and Green Burrito restaurants, operating more than 3,600 franchises in the U.S. and abroad. CKE was looking for a cost-effective way to replace end-of-life phones for Hardee’s and Carl’s Jr. while consolidating communications across its administrative offices in Franklin. When […]

TMCnet: Deltapath and Dolby Boosting UC Quality for 6 Months and Counting

Deltapath specializes in solutions that unite different communication platforms, audio and video equipment, telephones, desktops, and mobile devices to make communication accessible and intuitive. The company provides technology for collaboration, UCaaS, contact center, virtual workforce, virtual meetings, mobility, voice and video recording as well as call billing. Deltapath’s inTeam application extends push-to-talk services to smartphones […]

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