Click To Call WebRTC

Offer Customers Real-Time Audio and Video Communication From Your Website

Are outdated communication methods hindering your customer support efforts? It’s time to embrace Web Real-Time Communications (WebRTC), a cutting-edge solution that redefines how you connect with your customers.

Eliminate your challenges. Experience

A new communication channel that elevates customer support

What is WebRTC?

WebRTC is a technology that lets you integrate powerful features like video streaming, web calling, and click to call. It is real-time communication through a web browser—without needing to install anything extra.

The main benefits of WebRTC are that it makes communication faster and smoother, reduces the need for extra servers, works on different devices, and makes it easy for developers to create real-time communication applications that let users interact instantly and easily.

Introducing

Web Real-Time Communications

Seamless Integration, Effortless Communication

WebRTC offers a hassle-free setup with no installation headaches or compatibility concerns. Whether it’s web calling or real-time communication, WebRTC provides both you and your customers with a smooth and intuitive experience, eliminating technical barriers.

Powerful Applications Trust WebRTC

Leading companies like Discord and Facebook Messenger rely on WebRTC technology to deliver superior communication experiences. By adopting WebRTC, you position your business alongside industry leaders, providing top-notch service such as website communication also referred to as web calling.

WebRTC is integrated across all businesses:

WebRTC is transforming businesses across industries:

Healthcare: WebRTC powers telemedicine, enabling doctors to provide real-time consultations through secure video conferencing software.
Real Estate: Gone are the static images home buyers are used to seeing online. Today, realtors use WebRTC to offer virtual home tours and answer questions in real-time quest.
Education: Virtual classrooms and remote learning platforms rely on WebRTC to remove barriers for distant learners.
Security: WebRTC supports surveillance systems, from industrial robots to healthcare monitoring and workplace safety.

Elevate Your Customer Support With Click To Call WebRTC

Your customers’ time is valuable. With 4.9 billion internet users worldwide, this seamless connection by WebRTC offers quick and convenient communication, saving time and improving customer satisfaction.

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Next Level Segmentation

Having different queues is crucial. It ensures customers are routed to the right people in your organization; those who possess the expertise and knowledge to handle specific questions and issues. Now imagine a click-to-call button, residing on different webpages on your website. Each button routes to a dedicated queue where someone specializing in the relevant product or service on your webpage is waiting to engage with customers.

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Seize Valuable Insights with Click-to-Call Analytics

A click-to-call button on different web pages streamlines customer interactions and empowers you with valuable data. Capture information about the specific web pages customers visited when they used click-to-call or even track their entire journey. This data analysis can reveal trends, help optimize web pages, and refine your products or services for even greater success.

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Personalized Face-to-Face Interaction for Enhanced Support

Elevate your customer support to new heights with personalized face-to-face interaction. With WebRTC, your agents can get a holistic view of customers' issues, making it easier to provide tailored assistance and even reduce the need for technical diagnostic visits. Empower your agents with the tools to deliver exceptional service and leave a lasting impression on your customers.

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Join the WebRTC Revolution Today

Don’t miss out on transforming your customer support strategy. Embrace WebRTC and unlock a future of unparalleled customer engagement. Whether through video conferencing software, live video streaming, or click to call, WebRTC is the communication solution your business needs. Say goodbye to roadblocks and hello to real-time communication.

WebRTC is subscription-based and available to all customers using the Deltapath UC platform.

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