The Many Ways of Adding Voice to Microsoft Teams

With the success of omnichannel communication, many businesses wonder if telephony is needed, since customers and prospects can reach out to companies on the channel of their choice.  For example, they can reach out on a social media channel or a business’s website via live chat, chatbots, and other means. The truth is telephone communication […]

Internet Telephony: Carl’s Jr Streamlines Process Management with a Flexible Unified Communications Solution

Headquartered in Franklin, Tennessee, CKE is the parent company of Hardee’s, Carl’s Jr., Red Burrito, and Green Burrito restaurants, operating more than 3,600 franchises in the U.S. and abroad. CKE was looking for a cost-effective way to replace end-of-life phones for Hardee’s and Carl’s Jr. while consolidating communications across its administrative offices in Franklin. When […]


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