Solve the Shared
Device Communication
Problem with FlexLogin
Better clarity, efficiency, and traceability.
In many hospitals and nursing homes, nurses often use shared devices with fixed extensions that can’t easily be changed, such as the extensions used by nurse call servers. This disconnect between a nurse’s personal phone extension and their assigned patient nurse call extension creates inconsistency in nurse communication.
Here are the main challenges experienced by nurses using shared devices:
Nurses often end up using different extensions each shift
Because the shared device and its nurse-call extension remain associated with the area rather than the individual, a nurse may use a different extension each shift depending on the device and area they are assigned to.
It takes time to find out what extension a nurse is using
Without taking time to check the daily nurse board, you don’t know which extension a colleague is using or where they are working.
Communication records aren’t linked to individual nurses
The shared device’s nurse-call extension is not associated with the nurse’s personal extension. Communication records are linked to the shared device’s extension—meaning that the records include multiple users.
The identity of a user communicating from a shared device is unknown
You cannot easily identify which user is communicating from a shared device, since calls, chats, and PTT only display the shared device’s nurse-call extension.
The current system makes it difficult to identify who is communicating, contact the correct person, and track communication history, ultimately reducing the effectiveness and clarity of communication between staff members. Currently, communication follows the hardware, not the nurse.
The solution?
Connect personal extensions to fixed nurse call extensions.
FlexLogin is a shared device login solution built for hospitals where nurses regularly use shared smartphones or mobile communication devices.
By connecting personal extensions to the fixed nurse call extensions used on shared devices, FlexLogin ensures communication follows the nurse rather than the hardware.
Here’s how it works:
Improve Communication Efficiency
Calls, chat messages, and PTT nurse communication immediately display the identity of the nurse using the shared device.
Eliminate Extension Lookups
Staff no longer need to reference shift schedules or extension assignments to identify or contact a specific nurse—active FlexLogin users appear in the contacts page with the nurse-call extension that they’re currently linked to.
Support Nurse Mobility
Nurses can quickly log in to and out of shared devices at different nursing stations as assignments change throughout their shifts.
Increase Communication Traceability
Conversation history and nurse call history remain linked to each nurse’s personal extension, making it easier to track communication with both patients and staff.
Q: Can FlexLogin be used in other areas within the hospital, even if they are not tied to a Nurse Call System?
Yes, FlexLogin streamlines workflow in any situation where shared devices are used for communication. For example, adding FlexLogin extensions to different wards or for current doctors on-shift in a particular area are other cases where FlexLogin has already proven useful.
Regardless of whether the devices are tied to a Nurse Call System, users will still be able to see each person’s title, location and status directly from the phonebook. They can search, for example, “Internal Medicine Lead” in the phonebook and find out who is currently on call in that role for a particular area.
Q: Can administrators see who is logged in to what device and where they are working?
Yes, Deltapath UC offers a user interface that shows live status of which personal extensions are linked to NC Docking Stations via FlexLogin. This interface also displays the date and time when users connected to a particular NC Docking Station extension.
FlexLogin bridges the gap between shared hardware and individual user extensions, allowing care teams to communicate with greater confidence and efficiency.
Whether your organization is looking to improve nurse communication, strengthen shift communication tools, or simplify shared device login, FlexLogin for Deltapath Acute provides a practical solution that supports modern healthcare environments while making everyday communication faster, clearer, and more connected.
